GENERAL CONDITIONS OF USE OF THE AZKOYENVENDINGUSA.COM

At Azkoyen USA INC, we are committed to protecting the privacy and personal data of users of our websites, services, and digital platforms, in accordance with applicable data protection laws, particularly the NC Identity Theft Protection Act and other state privacy laws.

 

 

WHO IS THE DATA CONTROLLER FOR YOUR PERSONAL DATA?

The data controller for your personal data is Azkoyen USA INC, contact email: responsableseguridad@azkoyen.com. 

 

 

FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?

Azkoyen USA INC will process personal data for the following purposes:

  • Management of requests for general corporate information, as well as information regarding our products and services.
  • Execution and fulfillment of commercial contracts (sale, distribution, maintenance services, software licensing, etc.): processing the professional contact information of individuals involved in the execution and fulfillment of contracts—whether they are sole proprietors or individuals acting in a representative or management capacity for legal entities to which they provide services.
  • Compliance with legal obligations regarding tax, accounting, and administrative matters arising from the contractual relationship established with the data subject. 
  • Management of the technical support service (SAT). If you need to access the SAT platform, you may register using your email address, first name, and last name.
  • Management of the corporate whistleblowing channel, joint responsibility for the processing carried out by the subsidiaries comprising Azkoyen VPS. 
  • Sending commercial information to its own customers, by any means—including electronic communications—regarding products and/or services similar to those previously contracted. 
  • If we obtain your express consent, sending commercial information, by any means—including electronic means—by other companies within Azkoyen VPS. 
  • Access to guest Wi-Fi: information regarding IP address, MAC address, and browsing history will be collected during the connection in order to provide the service. 
  • If you consent to the use of “non-exempt” cookies, information regarding your browsing on our website will be collected in order to measure activity on the site and, where appropriate, improve the user experience and the website’s performance. 
  • In the context of relations with job applicants, the data controller at Azkoyen VPS may process personal data included in the resumes it handles.

 

 

TO WHOM WILL WE DISCLOSE YOUR PERSONAL DATA?

Your personal data may be provided to external auxiliary service providers with access to personal data contracted by Azkoyen USA INC, such as IT service providers with access to personal data (technical/IT maintenance service providers, cybersecurity, hosting), environmental management companies, consulting firms, administrative agencies, recruitment agencies, advertising and marketing companies, and other auxiliary service providers who will act as data processors under the instructions of the contracting entity.

If we have your express consent, your data may be transferred for commercial purposes to the other subsidiaries of Azkoyen VPS. 

For the purpose of managing the procurement of our products and services, your data will be disclosed to subsidiaries of Azkoyen VPS; likewise, to official distributors of the responsible entity that have signed a commercial collaboration agreement.

Where legally applicable, your data may also be transferred to public administration bodies, auditors, notaries, court-appointed experts, lawyers, solicitors, courts and tribunals, and law enforcement agencies in the exercise of their duties. Additionally, your data may be transferred to Azkoyen Vending & Payment Solutions, S.L.U., the parent company of the Azkoyen VPS Group, for administrative purposes of the business group

 

 

HOW LONG WILL WE RETAIN YOUR PERSONAL DATA?

Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected. In this regard, when your personal data is no longer necessary for the fulfillment of such purposes, it will be deleted. However, it may be blocked beforehand, remaining available only to authorities for the handling of any potential liabilities arising from the processing and only for the applicable statute of limitations period.

  • Personal data obtained through the contact form will be retained only for the time necessary to respond to the request for information.
  • Personal data obtained through the registration form for recruitment processes will be retained while such processes are open and for a maximum period of three years. Subsequently, it will be blocked/deleted, except in the case of candidates who are ultimately hired, whose CVs will be incorporated into their personnel file (in which case the data protection policy applicable to the workplace will apply).
  • Personal data obtained through the whistleblowing channel will be retained in that channel’s system for a maximum period of three months, after which the data will be deleted or anonymized, without prejudice to the fact that, should an investigation be initiated, the data may be processed in the information system of those assigned control and compliance functions.
  • Personal data relating to commercial transactions with customers and suppliers operating as self-employed business owners, as well as data on the legal and commercial representatives of customers and suppliers, will in any case be retained for the duration of the contractual relationship and for six years following its termination, with this period subject to extension while the statute of limitations for legal actions remains in effect.
  • Personal data of a professional nature that has been included in databases for commercial purposes will be retained as long as we have no record of your objection or when we determine that the data has become outdated or the database is being purged.

 

 

WHAT SECURITY MEASURES WILL BE APPLIED TO YOUR PERSONAL DATA?

The processing of the personal data provided will be carried out by adopting the necessary physical, logical, and organizational security measures to prevent loss, misuse, alteration, and unauthorized access to such data, taking into account the state of technology, the nature of the data, and the risk analysis performed.

 

 

HOW CAN YOU EXERCISE YOUR RIGHTS REGARDING YOUR PERSONAL DATA AND CONTACT OUR DATA PROTECTION OFFICER?

In accordance with the NC Identity Theft Protection Act, users may:

  • Request information regarding the processing of their personal data.
  • Correct or update inaccurate information.
  • Request the deletion of their personal data, where possible.

You may exercise your rights via email or postal mail to:

Avda. San Silvestre s/n, 31350, Peralta (Navarra, Spain), or

responsableseguridad@azkoyen.com

If the data subject deems it appropriate, they may contact our Data Protection Officer (DPO) via the same email address indicated above, as well as file the corresponding complaint regarding the protection of rights with the Office of the North Carolina Attorney General.

 

 

MANDATORY OR OPTIONAL NATURE OF THE REQUESTED DATA

Mandatory fields on each form are marked with an asterisk (*). Refusal to provide this information will prevent communication with the user and, where applicable, make it impossible to provide the requested information and/or service.